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The Sales Managers Index: Global Services

Released: December 20, 2016

Global Service Sector Sales Hit 15 Month High

  • Business confidence continues to improve in December
  • Prices charged continue to grow steadily for consumer goods and services
  • Staffing Index suggests very low levels of new jobs growth

The Global Services industry continued to grow at a modest pace in December. The Headline Sales Managers’ Index (SMI) – a composite indicator designed to provide the most up-to-date assessment of business activity – posted 54.6, up by 0.4 in November. Over the past few months the Business Confidence Index has grown to register 58.9 on the back of improving sales. Sales of consumer goods and services are now at the highest level for 15 months with a Sales Growth Index reading of 57.4 in December. Price rises for services remain low but with steady levels of growth evident. Overall the Global Services sector is continued as the main driver of global growth in 2016.

Headline Sales Managers' Index

Sales Growth Index

Sales Managers' Indexes Trends

  Direction Speed
SMI Growing Solidly
Business Confidence Growing Very strong
Market Growth Growing Solidly
Sales Output Growing Very strongly
Prices Charged Growing Slowly
Staffing Levels Growing Very slowly

Prices Charged Index

About Global Services SMI Data

The Sales Managers' Index provide the earliest  monthly data on the speed and direction of Global Services economic activity.

Key advantages of the Global Services SMI:
  • The SMI provides the first indication each month of the speed and direction of economic growth in the Global Services sector .
  • The SMI provides the most complete indication of growth, covering all private sector activity.
  • The SMI is based on a key occupational group - uniquely able to sense changes in business activity levels.
  • The SMI is composite index of business confidence, market growth, sales, prices charged and staffing levels.
  • The SMI is a diffusion index, any index value above 50 indicates growth and below 50 indicates contraction.

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