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The Sales Managers Index: Global Services

Released: April 18, 2017

Global Service Sector Activity Grows to 19 Month High
  • Market Growth Index accelerates further
  • Business confidence remains strong
  • Prices charged continue to increase for consumer services

The Global Services industry continued to grow at a good pace in April. The Headline Sales Managers’ Index was 54.6 – up by 0.7 index points on the March level. The SMI is a composite indicator designed to provide the most up-to-date assessment of business activity. Business confidence remained strong in April, signalling that sales managers expect business conditions to remain favourable in the coming few months. Sales of consumer services increased in April, led by the increasing activity in India and the U.S. service industries. Price rises for services increased in the month, as expressed by the Prices Charged Index, reporting 54.1, up from 53.1 in March.


Headline Sales Managers' Index




Sales Growth Index




Business Confidence Index




Prices Charged Index





About Global Services SMI Data



The Sales Managers' Index provide the earliest  monthly data on the speed and direction of Global Services economic activity.

Key advantages of the Global Services SMI:
  • The SMI provides the first indication each month of the speed and direction of economic growth in the Global Services sector .
  • The SMI provides the most complete indication of growth, covering all private sector activity.
  • The SMI is based on a key occupational group - uniquely able to sense changes in business activity levels.
  • The SMI is composite index of business confidence, market growth, sales, prices charged and staffing levels.
  • The SMI is a diffusion index, any index value above 50 indicates growth and below 50 indicates contraction.

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